Business Training and Coaching 

Ms. Harris is able to serve clients worldwide in image, etiquette, manners,  communication training and coaching.

 

 

Verbal Communication:

Elements of speaking,

Understanding Communication Styles

Small Talk: The Art of Conversation

Listening Skills

Avoiding Communication Catastrophes

 

Communicating Professionalism:

Overview of communication

What does etiquette/civility have to do with communication?

How are your communication skills?

Components of respectful communication 

The 4 E’s Rule 

Communicating respect at work

 

 

Office Politics:

Is rudeness really an issue in the workplace? 

What’s the cost of rudeness to business? 

What are your hot buttons?

Untying the Knots – eliminating rudeness in the workplace.

 

Basics of Business Dining:

Why are table manners and dining etiquette important? 

Basics of business dining.

The power lunch.

Guidelines for mannerful meals

What's your Social IQ?

Dining scenarios.

 

 

Business Travel Etiquette:

Traveling for business

Destination “dos” and “don’t dos” 

Spa etiquette 

Hotel lounge etiquette

Golf etiquette

Post travel etiquette 

Sharing spaces

 

Corporate Civility

Profiling my client

The basics of corporate courtesy

Courtesy for out-of-town clients

Seasonal greetings and extending and accepting invitations

Dining with clients  Event planning 

Attending social events with clients

Golf Etiquette

Thank you cards

Corporate gift-giving

 

Mixing Business and Pleasure

What is networking?

7 steps to networking success 

How to network 

Leveraging social IQ 

Non-traditional marketing strategies 

Tips for effective cocktail communications