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Business Training and Coaching
Ms. Harris is able to serve clients worldwide in image, etiquette, manners, communication training and coaching.
Elements of speaking,
Understanding Communication Styles
Small Talk: The Art of Conversation
Avoiding Communication Catastrophes
Overview of communication
What does etiquette/civility have to do with communication?
How are your communication skills?
Components of respectful communication
The 4 E’s Rule
Communicating respect at work
Is rudeness really an issue in the workplace?
What’s the cost of rudeness to business?
What are your hot buttons?
Untying the Knots – eliminating rudeness in the workplace.
Basics of Business Dining:
Why are table manners and dining etiquette important?
Basics of business dining.
The power lunch.
Guidelines for mannerful meals
What's your Social IQ?
Business Travel Etiquette:
Traveling for business
Destination “dos” and “don’t dos”
Hotel lounge etiquette
Post travel etiquette
Profiling my client
The basics of corporate courtesy
Courtesy for out-of-town clients
Seasonal greetings and extending and accepting invitations
Dining with clients Event planning
Attending social events with clients
Thank you cards
Mixing Business and Pleasure
What is networking?
7 steps to networking success
How to network
Leveraging social IQ
Non-traditional marketing strategies
Tips for effective cocktail communications
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